Privacy policy

Last updated: [PLACEHOLDER: date]

Draft for the owner: review this policy with your CA/lawyer (including the Digital Personal Data Protection Act, 2023), confirm the retention periods, and fill every [PLACEHOLDER] before going live. Remove this box afterwards.

GrowRank AI is run by [PLACEHOLDER: legal business name]. This page explains, in plain words, what we collect, why, and how long we keep it.

What we collect

When you use the free check

Your business name, city, business type and website (if you give one).
Competitor names, if you add them.
Your IP address, to apply our free-check limits and stop abuse.

When you buy a report

Your name, email address and mobile number.
Your GSTIN, if you want it on the invoice.
Your PIN code, if you give one for the distance map in the All-Engine Report.
The plan you chose, the amount, and the payment reference from Razorpay (order ID and payment ID).

What we never collect

We do not see or store your card number, CVV, UPI ID, UPI PIN or bank login. You enter those only in Razorpay's secure payment window. Razorpay handles them under its own privacy policy.

Why we use it

To run your free check and build your report.
To take payment, confirm it, and issue your GST invoice.
To help you if something goes wrong with an order (for example, a report that didn't arrive).
To meet our legal and tax duties under Indian law.

We do not sell your data. We do not send marketing messages unless you separately agree to them.

Who we share it with

AI services (OpenAI, and for the All-Engine Report also Google, Perplexity and Anthropic) receive the customer-style questions we ask. These include your business name, city and type, competitor names, and for the distance map, names of neighbourhoods near you. They do not include your name, email, mobile number or GSTIN.
Razorpay receives your name, email, mobile number and the amount, to process the payment.
Our hosting provider, [PLACEHOLDER: hosting provider], stores our data on our behalf.
Government authorities, when the law requires it.

How long we keep it

Free checks with no purchase: deleted after [PLACEHOLDER: 90] days.
Report files (PDF and the data behind it): download links expire after 30 days; files are deleted after [PLACEHOLDER: 90] days.
Invoices and payment records: kept for as long as Indian tax law requires (currently at least [PLACEHOLDER: 8] years).
IP addresses used for limits: deleted after [PLACEHOLDER: 30] days.

On your device

We do not use advertising or tracking cookies. The site saves your order number in your browser's local storage, so you can come back to your report later. You can clear it any time from your browser settings.

Security

Report download links contain a long random code and are shared only with you. We use HTTPS and limit who can access our systems.

Your rights

You can ask us to show, correct or delete your personal data, subject to what tax law requires us to keep. Write to our grievance officer:

Grievance officer: [PLACEHOLDER: name]
Email: [PLACEHOLDER: email]
Address: [PLACEHOLDER: registered address]

We reply within [PLACEHOLDER: 7] working days. Please include your order ID if you have one.

Children

This service is for businesses and is not meant for anyone under 18.

Changes

If we change this policy, we will update the date at the top of this page.